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Block phone numbers, emails, and IP addresses

Block COD orders from specific phone numbers, email addresses, or IP addresses.

How to block phone numbers, emails, and IP addresses

Section titled “How to block phone numbers, emails, and IP addresses”

Step 1: Go to Fraud Control → Order Blocking Rules.

Step 2: Add entries under the list you need, one per line:

List Example
Blocked Phone Numbers +1234567890 (country code optional)
Blocked Email Addresses andrew@gmail.com
Blocked IP Addresses 219.109.22.2
The Order Blocking Rules panel with separate lists for blocked phone numbers, email addresses, and IP addresses

Step 3: Click Save.

  • Invalid lines are flagged before saving.
  • Blocked customers see the message set in Message to show in the form when an order is blocked.