Fraud Control

Cash on Delivery has no payment step, so every check happens at order time. These rules live under Fraud Control in the app and can be combined.

Limit repeat orders

Throttle by IP, phone, or email

One order per customer within a time window.

Postal codes

Allow or block areas

Only take COD where you can deliver.

Blocking rules

Block known bad actors

Blocklists for phone numbers, emails, and IPs.

IP whitelist

Always allow an address

Overrides every other blocking rule.

Tip

For a check that happens before the order exists rather than after, use OTP verification.